謝天華 - 獨行 (潛行狙擊主題曲)
作曲：葉肇中
填詞：林日曦
Download song here
任誰亦可信任我 可背叛我再指罵
汗流下高貴沒有 底線自然沒有吧
名字你記住了 對或錯就不必記住
來讓我每步也走得自如
前面有一片空白 讓我作主
填下最自我的 拿出生死不怕輸
任誰亦可信任我 可背叛我再指罵
汗流下高貴沒有 底線自然沒有吧
誰能代我算真假 誰來定性好與差
無人像我 日夜也可以橫跨
Saturday, July 30, 2011
Lives of Omission - 潛行狙擊 (2011) TVB
Cast: Michael Tse, Bosco Wong, Fala Chen, Kate Tsui, Damien Lau, Mandy Wong, Derek Kwok, Elena Kong, Ben Wong, Eddie Li, Leanne Li, Stephen Wong, Claire Yiu, Matthew Ko, Vincent Wong
Release Date : August 01, 2011
Episodes: 30
Synopsis
Served as an undercover for several years, LEUNG SIU TONG or LAUGHING (Michael Tse) escaped from all calamity. Two years ago, he underwent special training, pretending to be mute and sneaked into an armed robbery gang as a spy. He successfully solved the criminal case and later became an instructor for special training in undercover work. Unfortunately he was unable to adapt to the stress in the discipline, so he applied to be an undercover once again. His supervisor Chief Inspector CHOW MONG CHING (Fala Chen), looking exactly like his deceased girlfriend, was the person he communicates with during his undercover work. A female inspector and an undercover, falls into a black-white romance, and eventually became a pair that is in love, but cannot love.
Laughing wanted to get up top, so he went into the 'dark society firm' (triad) and got close to the leader SO SING PAK (Bosco Wong). Pak financially supported his childhood sweetheart YIU HO HO (Kate Tsui) so she can become a lawyer. Ho believed all along that she was deeply in love with Pak, hoping to break away from Pak and didn't want to work for him anymore. The two went through love, betrayal, separation and reunion. What two selfish people fears most is not knowing when they'll get betrayed again.
As an undercover, Laughing has no bottom line for anything he does. The highly intelligent and full of schemes, Pak goes on a battle of wits with Laughing. On the surface, they may seem like good brothers, but in fact they both have their own purpose, mutually taking advantage of one another.
Lives of Omission Theme Song (潛行狙擊主題曲) by Michael Tse (TV Version)
Song Title: Walk Alone (獨行)
(Duration: 1:44 minutes / Size: 2 MB / MP3)
Source 1
Source 2
Lyric
EP1 SS EP1 MU EP1 FS EP1 FS EP1 UP EP1 UL
EP2 SS EP2 MU EP2 FS EP2 FS EP2 UP EP2 UL
EP3 SS EP3 MU EP3 FS EP3 FS EP3 UP EP3 UL
EP4 SS EP4 MU EP4 FS EP4 FS EP4 UP EP4 UL
EP5 SS EP5 MU EP5 FS EP5 FS EP5 UP EP5 UL
EP6 SS EP6 MU EP6 FS EP6 FS EP6 UP EP6 UL
EP7 SS EP7 MU EP7 FS EP7 FS EP7 UP EP7 UL
EP8 SS EP8 MU EP8 FS EP8 FS EP8 UP EP8 UL
EP9 SS EP9 MU EP9 FS EP9 FS EP9 UP EP9 UL
EP10 SS EP10 MU EP10 FS EP10 FS EP10 UP EP10 UL
EP11 SS EP11 MU EP11 FS EP11 FS EP11 UP EP11 UL
EP12 SS EP12 MU EP12 FS EP12 FS EP12 UP EP12 UL
EP13 SS EP13 MU EP13 FS EP13 FS EP13 UP EP13 UL
EP14 SS EP14 MU EP14 FS EP14 FS EP14 UP EP14 UL
EP15 SS EP15 MU EP15 FS EP15 FS EP15 UP EP15 UL
EP16 SS EP16 MU EP16 FS EP16 FS EP16 UP EP16 UL
EP17 SS EP17 MU EP17 FS EP17 FS EP17 UP EP17 UL
EP18 SS EP18 MU EP18 FS EP18 FS EP18 UP EP18 UL
EP19 SS EP19 MU EP19 FS EP19 FS EP19 UP EP19 UL
Sky Changes (變天) Lyric
變天
無視電視劇劇【紫禁驚雷】片頭曲
主唱：馬浚偉
作曲：葉肇中
填詞：蔡健雅
Download song here
歌詞
雲起天變色 走過太力戰役
夜悄靜狼在叫風喘息
王者的戰績 稱霸只差旦夕
任性地全部豁出便無敵
還著顏色 這世界是我天生擁有的
猛風嘯泠箭更泠我在和你
再儲心再角力
*成敗也相差 一線
雷電又再閃 一戰
從未見 執起弓箭 還在笑
才發現 驚天的變遷
雲起天變色 分秒置身兩極
夜悄靜狼在叫晚風喘息
王者的戰績 稱霸只差旦夕
任性地全部豁出便無敵
如沒痕跡 這世界是我一手操控的
猛風嘯冷箭最冷背後誰個
刺向心 再角力
成敗也只差 一線
雷電又再閃 心顫
從未見 執起弓箭 還在笑
才發現 驚天的變遷
*REPEAT
無視電視劇劇【紫禁驚雷】片頭曲
主唱：馬浚偉
作曲：葉肇中
填詞：蔡健雅
Download song here
歌詞
雲起天變色 走過太力戰役
夜悄靜狼在叫風喘息
王者的戰績 稱霸只差旦夕
任性地全部豁出便無敵
還著顏色 這世界是我天生擁有的
猛風嘯泠箭更泠我在和你
再儲心再角力
*成敗也相差 一線
雷電又再閃 一戰
從未見 執起弓箭 還在笑
才發現 驚天的變遷
雲起天變色 分秒置身兩極
夜悄靜狼在叫晚風喘息
王者的戰績 稱霸只差旦夕
任性地全部豁出便無敵
如沒痕跡 這世界是我一手操控的
猛風嘯冷箭最冷背後誰個
刺向心 再角力
成敗也只差 一線
雷電又再閃 心顫
從未見 執起弓箭 還在笑
才發現 驚天的變遷
*REPEAT
The Life and Times of a Sentinel 紫禁驚雷 (2011) TVB
Cast : Steven Ma, Kenneth Ma, Natalie Tong, Selena Li, Power Chan, Elaine Yiu, Evergreen Mak, Ching Ho Wai, Sunny Chan, Grace Wong, Christine Kuo, Katy Kung, Jack Wu, Benjamin Yuen, Matthew Ko
Release Date : July 25, 2011
Set in the late 17th century, during the early years of the Kangxi Emperor's reign over Qing China, the drama stars Nip Dor-po (Steven Ma), a third-grade imperial bodyguard. He is used by both the Kangxi Emperor (Power Chan) and Prince Yu (Kenneth Ma) to pit against each other, conflicting Dor-po's loyalty for both.
The sudden death of the young Shunzhi Emperor (Sunny Chan) shocked the whole kingdom. The second prince, Fuquan (Kenneth Ma), was originally the successor for the throne, but Empress Dowager Xiaozhuang (Ching) changed the successor to the third prince, Xuanye, who subsequently becomes the Kangxi Emperor (Power Chan). Angry with this, Fuquan dispatches a spy, Nip Dor-po (Steven Ma), and instructs him to gain Kangxi's trust..
監製 梁材遠
編導 羅鎮岳, 黃志華
編審 薛家華, 吳肇銅
演員 馬浚偉 (飾聶多寶／祈俊傑), 馬國明 (飾愛新覺羅‧福全), 李詩韻 (飾卓紫凝／愛新覺羅‧端敏),
唐詩詠 (飾西魯克‧桂倫), 龔嘉欣 (飾馮雙喜), 陳國邦 (飾愛新覺
羅‧玄燁／康熙), 陳錦鴻 (飾愛新覺羅‧福臨／順治), 朱璇 (飾董鄂妃), 姚子羚
(飾佟佳‧曼筠), 苟芸慧 (飾古圖爾‧建澄), 王君馨 (飾顏映雪／惠妃), 程可為 (飾孝莊), 馬海倫 (飾高彩瓊),
郭峰 (飾聶貫一), 張國強 (飾卓樹棠／文樹棠), 羅樂林
(飾納蘭明珠), 呂珊 (飾陳秀妃), 何傲兒 (飾岑翠玉), 魯振順 (飾趙禮和), 麥長青
(飾卓木克‧布齊), 徐榮 (飾愛新覺羅‧常寧), 黃嘉樂 (飾納蘭性德)
人若能在重要關頭，放下心中一個「我」字，為大局著想，才能成就一番大業！聶多寶和裕親王福全，因為一個「我」字，走上兩條完全不同之路。一個執著於一句話，走進萬劫不復之路；一個在重要關頭放下心中的小我，造福蒼生。
福全相助 多寶入選
聶多寶（馬浚偉飾）自幼嗜武，自恃一身好功夫，經常抱打不平。一次與藍翎侍衛爾豪（許家傑飾）衝突，釀成軒然大波，令滿漢之爭更為激烈。康熙（陳國邦飾）為了平息漢人怒火，於是推行一系列新政策，其中一項便是准予漢人子弟考選御前侍衛。多寶自恃功夫了得，於是決意投考。
多寶雖然過關斬將，最後卻未能入選御前侍衛，事件為二皇爺福全（馬國明飾）所知悉，於是與多寶聯手調查，及後才發現事情由太皇太后孝莊（程可為飾）幕後主 使。康熙得悉真相，認為事件對多寶甚為不公平，決定讓多寶入選。多寶雖被康熙恩准入侍衛營，但御前侍衛乃皇上之貼身侍衛，入營之前要調查三代，過程中多寶 發現自己並非聶貫一（郭峰飾）和高彩瓊（馬海倫飾）的親生子，幸真相最終被掩飾，多寶得以順利成為御前侍衛，並知悉福全二皇爺身份。福全雖然身份顯赫，卻 不理二人身份懸殊，與多寶平輩論交。而經此事後，康熙開始信任福全，福全
因而受到重用，埋下日後謀反之伏?。
清宮秘密 謎底揭露
一次，多寶護送孝莊出宮祭祀，見孝莊與虛雲寺掃地僧祈萬昌（駱應鈞飾）似是相識，感到奇怪，把事情告之福全，福全感覺有異，叫多寶追查內情。多寶最終查出 自己的身世，驚悉一切來龍去脈，自己竟是萬昌之兒子，而祖父祈道廷（黃智賢飾）當年為了保護順治，不單賠上了生命，更令多寶家散人亡，而康熙和孝莊竟是逼 害自己一家的仇人。福全亦恍然順治（陳錦鴻飾）本欲把皇位傳給自己，康熙的皇位全由孝莊策劃奪取。與此同時，福全竟發現了一個新的秘密，就是順治臨終前親 筆所書的一封信，福全覺得只要找到這信件，便可以證明自己才是真命天子。
福全親自向萬昌逼問信件下落，但信件經已遺失，福全一怒之下殺掉萬昌。在追查過程中，福全更謀害聶家及多寶好友御前侍衛恩澤（鄭俊弘飾），然後將一切事情嫁禍予孝莊、康熙，令多寶誤會二人是殺人兇手，更相信福全說話，福全才是真命天子。
多寶掙扎 放棄刺殺
適時，康熙因為要體察民情，決意南巡，福全負責統籌此行之一切事宜。多寶與康熙獨對，殺死康熙的機會就在眼前，但多寶與康熙相處下來，感覺康熙並非如福全 口中所言，殘忍無道之君主，相反他覺得康熙愛民如子，乃世間難得之明君，若然自己因為個人之仇恨，而把康熙殺死，可能令天下百姓失去一個賢君。多寶天人交 戰之際，想起和尚衍因（劉江飾）說的一句禪語：「應無所住，而生其心，無住則生死，無所住亦即無所執」，多寶終放棄執著，在重要關頭時，沒有殺害康熙。康 熙只知多寶護駕有功，晉升他為侍衛統領。
福全發難 進行逼宮
康熙遇險一事，孝莊怪罪福全失職，下令圈禁福全。福全知道經此一役，再難翻身，萬念俱灰，但多寶此時卻對福全不離不棄，帶衍因見福全，望以佛法開解，福全 未有所悟，卻在衍因之禪語：「世間親情不能代替，就算是一國之君都會念及親情」中找到一線生機。福全決定去信康熙，求康熙念及骨肉之情，原諒自己。康熙終 於被福全所感動，求孝莊取消福全之罪，福全終於恢復所有職務。
另一方面，福全終於找到順治所寫書信，但順治竟是叫福全忘記過去曾說過傳位之事，要他好好匡扶康熙。福全覺得除孝莊和康熙外，連順治也對自己有欠公道。福全為了奪位，偽造另一封假的順治書信，寫著大清江山屬於福全，並繼續瞞騙多寶，進行逼宮計劃。
福全終於發難，聲討康熙與孝莊罪狀，又拿出偽造的順治書信，振振有詞，指皇位屬於自己，康熙與孝莊知道福全掌握兵權，身處險境，無計可施……
The Life and Times of a Sentinel Theme Song (紫禁驚雷主題曲) by Steven Ma (CD Version)
Song Title: Sky Changes (變天)
(Duration: 3:04 minutes / Size: 4MB / MP3)
Source 1
Source 2
Lyric
EP1 SS EP1 MU EP1 FS EP1 FS EP1 UP EP1 UL
EP2 SS EP2 MU EP2 FS EP2 FS EP2 UP EP2 UL
EP3 SS EP3 MU EP3 FS EP3 FS EP3 UP EP3 UL
EP4 SS EP4 MU EP4 FS EP4 FS EP4 UP EP4 UL
EP5 SS EP5 MU EP5 FS EP5 FS EP5 UP EP5 UL
EP6 SS EP6 MU EP6 FS EP6 FS EP6 UP EP6 UL
EP7 SS EP7 MU EP7 FS EP7 FS EP7 UP EP7 UL
EP8 SS EP8 MU EP8 FS EP8 FS EP8 UP EP8 UL
EP9 SS EP9 MU EP9 FS EP9 FS EP9 UP EP9 UL
EP10 SS EP10 MU EP10 FS EP10 FS EP10 UP EP10 UL
EP11 SS EP11 MU EP11 FS EP11 FS EP11 UP EP11 UL
EP12 SS EP12 MU EP12 FS EP12 FS EP12 UP EP12 UL
EP13 SS EP13 MU EP13 FS EP13 FS EP13 UP EP13 UL
EP15 SS EP15 MU EP15 FS EP15 FS EP15 UP EP15 UL
EP16 SS EP16 MU EP16 FS EP16 FS EP16 UP EP16 UL
EP17 SS EP17 MU EP17 FS EP17 FS EP17 UP EP17 UL
EP18 SS EP18 MU EP18 FS EP18 FS EP18 UP EP18 UL
EP19 SS EP19 MU EP19 FS EP19 FS EP19 UP EP19 UL
EP20 SS EP20 MU EP20 FS EP20 FS EP20 UP EP20 UL
EP21 SS EP21 MU EP21 FS EP21 FS EP21 UP EP21 UL
EP22 SS EP22 MU EP22 FS EP22 FS EP22 UP EP22 UL
EP23 SS EP23 MU EP23 FS EP23 FS EP23 UP EP23 UL
EP25a SS EP25a MU EP25a FS EP25a FS EP25a UP EP25a UL
EP25b SS EP25b MU EP25b FS EP25b FS EP25b UP EP25b UL
Saturday, July 16, 2011
Job Opportunities Open for interview, Opportunities work in bank
Name of Company: World's Local Bank
Role: Call Centre Executive / Processing Support Executive
Remuneration: RM 1750 - RM 2400
Requirements: refer below
Contact Person: email resume to tly_ivy@yahoo.com
Job Title
Global Support Executive – Call Centre (English Speakers)
Job Description
Use judgment and initiative in performance of assigned tasks. Provide exceptional service through phone interactions with customers, focusing on resolving their requests the first time with an efficient, accurate, professional and courteous manner to create customer loyalty. Maintain service levels in accordance with Group standards. Provide enhancement service options, promotional offers and value-added services to our customer as determined by the business.
Maintains production, quality and sales statistics to meet individual and departmental goals over an extended period of time
Under general supervision, in an inbound call center environment, service inbound calls from Premier customers and periodically conduct outbound calling to initiate a customer contact or follow-up with a customer request. Responsible for relationship building and account management while resolving customer inquiries in a professional manner.
Serve as a liaison between customers, Group Premier centres and the Relationship Managers. Ensure customers experience a smooth transition and an exceptional service level throughout.
Respond to Premier inquiries pertaining to credit card services. Use judgment and critical thinking to resolve issues, handle customer complaints and make monetary adjustments. Apply the service standards as outlined above to all credit card related enquiries.
Serve as after-hours support to HSBC Customers, applying each standard as outlined above.
Ensure compliance, operational risk controls in accordance with HSBC or regulatory standards and policies; and optimize relations with regulators by addressing any issues.
Promote an environment that supports diversity and reflects the HSBC brand.
Provide full Banking and Credit Card services and inquiries from customers.
Skills Required
Minimum of one year's proven Customer Service experience or equivalent.
Well-developed analytical, mathematical, interpersonal, organizational, sales, listening, and communication skills.
Strong knowledge of multiple product lines and/or programs as required by assigned unit.
Proficiency with personal computers as well as pertinent mainframe systems and software packages.
Highly motivated and ability to work well within a team.
Availability to work overtime as required.
Candidate must be able to speak fluent English.
Business Area/Department
Call Centre
Academic Qualifications
Minimum SPM
Type of Opening
Full Time
Location
Cyberjaya, Malaysia
Job Title
Global Support Executive – Call Centre (Trilingual)
Job Description
Use judgment and initiative in performance of assigned tasks. Provide exceptional service through phone interactions with customers, focusing on resolving their requests the first time with an efficient, accurate, professional and courteous manner to create customer loyalty. Maintain service levels in accordance with Group standards. Provide enhancement service options, promotional offers and value-added services to our customer as determined by the business.
Maintains production, quality and sales statistics to meet individual and departmental goals over an extended period of time.
Under general supervision, in an inbound call center environment, service inbound calls from Premier customers and periodically conduct outbound calling to initiate a customer contact or follow-up with a customer request. Responsible for relationship building and account management while resolving customer inquiries in a professional manner.
Serve as a liaison between customers, Group Premier centres and the Relationship Managers. Ensure customers experience a smooth transition and an exceptional service level throughout.
Respond to Premier inquiries pertaining to credit card services. Use judgment and critical thinking to resolve issues, handle customer complaints and make monetary adjustments. Apply the service standards as outlined above to all credit card related enquiries.
Serve as after-hours support to HSBC Customers, applying each standard as outlined above.
Ensure compliance, operational risk controls in accordance with HSBC or regulatory standards and policies; and optimize relations with regulators by addressing any issues
Promote an environment that supports diversity and reflects the HSBC brand
Provide full Banking and Credit Card services and inquiries from customers.
Skills Required
Minimum of one year's proven Customer Service experience or equivalent.
Well-developed analytical, mathematical, interpersonal, organizational, sales, listening, and communication skills.
Strong knowledge of multiple product lines and/or programs as required by assigned unit.
Proficiency with personal computers as well as pertinent mainframe systems and software packages.
Highly motivated and ability to work well within a team.
Availability to work overtime as required.
Candidate must be able to speak fluent English, Mandarin and Cantonese
Business Area/Department
Call Centre
Academic Qualifications
Minimum SPM
Type of Opening
Full Time
Location
Cyberjaya, Malaysia.
Job Title
Global Support Executive – Global Banking & Markets
Job Description
Day-to-day processing & support of the business in one of the product or functional streams
Investigation, resolution and ownership of all issues relating to the process
The monitoring and chasing of outstanding items
High standard of client service
Timely escalation of problems
To acquire a broad and detailed understanding of markets products and processes
Proactively review process mechanisms and identify improvements and efficiencies
Maintain highest standards of integrity & be vigilant to audit standards and requirements
Proactively seek additional responsibilities to enhance support to business and clients
Skills Required
Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma or Professional Degree in Business Studies/Administration/Management, Economics, Finance/Accountancy/Banking, Commerce or equivalent
Those with relevant working experience in related field are encouraged to apply
Understanding of one or more of the global markets products
PC literate and competent in MS Office applications
Strong analytical skills
Possess excellent command of the English language (verbal & written) with good interpersonal skills
Self starter and ability to work with limited supervision
An excellent team player
Career orientated individual
Business Area/Department
Global Banking & Markets
Academic Qualifications
Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma or Professional Degree in Business Studies/Administration/Management, Economics, Finance/Accountancy/Banking, Commerce or equivalent.
Years of Experience
1-2 years working experienced in related/ similar field will be an added advantage
Type of Opening
Full Time
Location
Cyberjaya & Kuala Lumpur
Job Title
Global Support Executive – HSBC Securities Services (HSS)
Job Description
Continuously providing high quality processing service to achieve maximum customer satisfaction within specific SLA.
To assist line management to provide efficient service enhancements while minimizing risk to HSBC and our client's clients.
Able to carry out tasks accurately & reliably within time constraints.
Ability to be persistent and flexible to work in a changing environment
Ability to prioritize and assess customer issues and respond appropriately
Flexibility to work in a changing environment.
Skills Required
Understanding of Payment formatting and understanding of existing cash process
Required skill(s): Excellent PC skills. Numeracy and analytical skills are important attributes.
Required language(s): English , Preferred Language(s) : Chinese
At least 1 year(s) of working experience in the related field is preferred for this position.
Good verbal communication to interact with clients
Excellent telephone manner and skills
Excellent questioning and investigation skills
Business Area/Department
HSBC Securities Services
Academic Qualifications
Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma or Professional Degree in Business Studies/Administration/Management, Economics, Finance/Accountancy/Banking, Commerce or equivalent.
At least a credit in SPM (O’Level) Mathematics
Years of Experience
Approximately 1 years experience working in a daily operations environment preferably with exposure to custody processing.
Type of Opening
Full Time
Location
Cyberjaya & Kuala Lumpur
Job Title
Global Support Executive (Back-end Banking Operations)
Job Description
To continuously provide high quality processing service to achieve maximum customer satisfaction within the specified SLA’s. Responsible for relationship building and resolving customer inquiries in a professional manner (where applicable). Other responsibilities dependent on process assigned to.
Acquire and update knowledge on procedures related to relevant processes
Process work as requested by line management/customer
Ensure that work is completed in accordance with established procedures and standards
Produce MI as required
Identify and escalate potential showstoppers
Works well independently, completes assigned tasks in the established timeframe, completes regular assignments without reminders or additional requests.
Works productively and professionally. Demonstrates ways to improve customer service, increase productivity and increase sales.
Assists line manager/supervisor with managing day-to-day operations and trains peers as needed.
Participates in team meetings, activities, promotes team spirit and cohesiveness.
Demonstrates adherence to Core standards and behaviour
Contribute to the creation of a supportive work environment driven by people centric values
Build professional relationships with colleagues in other areas
Exhibit ownership of the business
Skills Required
Ability to speak and understand English fluently.
Ability to write business letters and reports.
Ability to learn quickly and transfer knowledge appropriately.
Ability to understand and interpret numeric data.
Minimum, basic computer knowledge.
Flexibility to work shifts.
Ability to build rapport with and relate to a wide range of people.
Ability to maintain focus while working with voluminous data.
Ability to multi task.
Good conversational/telephone skills (For Specific Process)
Good typing skills (min 18wpm) (For Specific Process)
Ability to read, write & converse in Mandarin or Cantonese. (For Specific Process)
Possess Insurance certificate or Insurance background/ experience (For Specific Process)
Flexibility to work on different sites.
Business Area/Department
Back-end banking operations and data processing comprising of various business areas, including Payments, General Banking & Services, Risk Advisory, Credit & Risk, Data Entry & Insurance
Supporting various countries such as UK , US, AUSTRALIA, NEW ZEALAND, TAIWAN, HONG KONG, SINGAPORE
Academic Qualifications
Minimum SPM; credits in Mathematics & English (preferable) , STPM, Diploma in Business Admin, Accounting, Finance, International Business etc, & Degree
Years of Experience
2 - 4 years work experience is similar environment would be an added advantage (but not essential)
Type of Experience
Work experience is not essential. Experience not a bar provided aspirations commensurate with the position
School leavers (minimum SPM), fresh graduates and candidates with experience in Customer Service, Back Office Processing, Banking and Financial Services are encouraged to apply!!
Working Hours
Shift Hours (Depending on the country that you will support)
Type of Opening
Full Time
Location
Kuala Lumpur, Malaysia
Job Title
Legal Counsel / Assistant Legal Counsel
Job Description
Provide prompt, practical and commercial legal advice and support to ensure compliance with relevant laws and regulations.
Development of legal database for internal use
Contribute towards coaching and developing fellow team members with the objective of raising and maintaining the profile and effectiveness of the team.
Maintain and develop positive and professional working relationships with legal counsels within the immediate team as well as in the Global Legal Function.
Skills Required
Possess good practical and theoretical knowledge of contract law and its application
Self-sufficient and have excellent judgement and commercial awareness
A confident and clear communicator in English (written and oral)
Possess the ability to prioritise and work under pressure without compromising on quality
A team player
Business Area/Department
Legal Services
Academic Qualifications
A law degree (minimum second lower) from a recognised university
Years of Experience
1- 8 years (post chambering)
Type of Experience
Within a legal firm or in an in-house capacity
Type of Opening
Full Time
Location
Kuala Lumpur, Malaysia
All job above is
24x7 (execept Legal post)
Permanent jobs.
FULL TRAINING will be provided.
example:
Salary : RM1750 - RM2100 (Basic) for Customer Service post - fresh SPM & Diploma holder
Salary : RM1750 - RM2100 (Basic) for Operation post - fresh degree holder
Here is the salary for Call Center. Kindly refer to the table below.
Other allowances
Mandarin language RM 200
Cantonese language RM 200
Contact centre allowance RM100 - RM200 (depending on the complexity of the queue)
Night shift allowance RM250 (for shifts that starts after 8.00pm)
How to apply?
email resume to tly_ivy@yahoo.com
please include info below
Name
IC No
Previous Job salary
Total years of working experience
Role: Call Centre Executive / Processing Support Executive
Remuneration: RM 1750 - RM 2400
Requirements: refer below
Contact Person: email resume to tly_ivy@yahoo.com
Job Title
Global Support Executive – Call Centre (English Speakers)
Job Description
Use judgment and initiative in performance of assigned tasks. Provide exceptional service through phone interactions with customers, focusing on resolving their requests the first time with an efficient, accurate, professional and courteous manner to create customer loyalty. Maintain service levels in accordance with Group standards. Provide enhancement service options, promotional offers and value-added services to our customer as determined by the business.
Maintains production, quality and sales statistics to meet individual and departmental goals over an extended period of time
Under general supervision, in an inbound call center environment, service inbound calls from Premier customers and periodically conduct outbound calling to initiate a customer contact or follow-up with a customer request. Responsible for relationship building and account management while resolving customer inquiries in a professional manner.
Serve as a liaison between customers, Group Premier centres and the Relationship Managers. Ensure customers experience a smooth transition and an exceptional service level throughout.
Respond to Premier inquiries pertaining to credit card services. Use judgment and critical thinking to resolve issues, handle customer complaints and make monetary adjustments. Apply the service standards as outlined above to all credit card related enquiries.
Serve as after-hours support to HSBC Customers, applying each standard as outlined above.
Ensure compliance, operational risk controls in accordance with HSBC or regulatory standards and policies; and optimize relations with regulators by addressing any issues.
Promote an environment that supports diversity and reflects the HSBC brand.
Provide full Banking and Credit Card services and inquiries from customers.
Skills Required
Minimum of one year's proven Customer Service experience or equivalent.
Well-developed analytical, mathematical, interpersonal, organizational, sales, listening, and communication skills.
Strong knowledge of multiple product lines and/or programs as required by assigned unit.
Proficiency with personal computers as well as pertinent mainframe systems and software packages.
Highly motivated and ability to work well within a team.
Availability to work overtime as required.
Candidate must be able to speak fluent English.
Business Area/Department
Call Centre
Academic Qualifications
Minimum SPM
Type of Opening
Full Time
Location
Cyberjaya, Malaysia
Job Title
Global Support Executive – Call Centre (Trilingual)
Job Description
Use judgment and initiative in performance of assigned tasks. Provide exceptional service through phone interactions with customers, focusing on resolving their requests the first time with an efficient, accurate, professional and courteous manner to create customer loyalty. Maintain service levels in accordance with Group standards. Provide enhancement service options, promotional offers and value-added services to our customer as determined by the business.
Maintains production, quality and sales statistics to meet individual and departmental goals over an extended period of time.
Under general supervision, in an inbound call center environment, service inbound calls from Premier customers and periodically conduct outbound calling to initiate a customer contact or follow-up with a customer request. Responsible for relationship building and account management while resolving customer inquiries in a professional manner.
Serve as a liaison between customers, Group Premier centres and the Relationship Managers. Ensure customers experience a smooth transition and an exceptional service level throughout.
Respond to Premier inquiries pertaining to credit card services. Use judgment and critical thinking to resolve issues, handle customer complaints and make monetary adjustments. Apply the service standards as outlined above to all credit card related enquiries.
Serve as after-hours support to HSBC Customers, applying each standard as outlined above.
Ensure compliance, operational risk controls in accordance with HSBC or regulatory standards and policies; and optimize relations with regulators by addressing any issues
Promote an environment that supports diversity and reflects the HSBC brand
Provide full Banking and Credit Card services and inquiries from customers.
Skills Required
Minimum of one year's proven Customer Service experience or equivalent.
Well-developed analytical, mathematical, interpersonal, organizational, sales, listening, and communication skills.
Strong knowledge of multiple product lines and/or programs as required by assigned unit.
Proficiency with personal computers as well as pertinent mainframe systems and software packages.
Highly motivated and ability to work well within a team.
Availability to work overtime as required.
Candidate must be able to speak fluent English, Mandarin and Cantonese
Business Area/Department
Call Centre
Academic Qualifications
Minimum SPM
Type of Opening
Full Time
Location
Cyberjaya, Malaysia.
Job Title
Global Support Executive – Global Banking & Markets
Job Description
Day-to-day processing & support of the business in one of the product or functional streams
Investigation, resolution and ownership of all issues relating to the process
The monitoring and chasing of outstanding items
High standard of client service
Timely escalation of problems
To acquire a broad and detailed understanding of markets products and processes
Proactively review process mechanisms and identify improvements and efficiencies
Maintain highest standards of integrity & be vigilant to audit standards and requirements
Proactively seek additional responsibilities to enhance support to business and clients
Skills Required
Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma or Professional Degree in Business Studies/Administration/Management, Economics, Finance/Accountancy/Banking, Commerce or equivalent
Those with relevant working experience in related field are encouraged to apply
Understanding of one or more of the global markets products
PC literate and competent in MS Office applications
Strong analytical skills
Possess excellent command of the English language (verbal & written) with good interpersonal skills
Self starter and ability to work with limited supervision
An excellent team player
Career orientated individual
Business Area/Department
Global Banking & Markets
Academic Qualifications
Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma or Professional Degree in Business Studies/Administration/Management, Economics, Finance/Accountancy/Banking, Commerce or equivalent.
Years of Experience
1-2 years working experienced in related/ similar field will be an added advantage
Type of Opening
Full Time
Location
Cyberjaya & Kuala Lumpur
Job Title
Global Support Executive – HSBC Securities Services (HSS)
Job Description
Continuously providing high quality processing service to achieve maximum customer satisfaction within specific SLA.
To assist line management to provide efficient service enhancements while minimizing risk to HSBC and our client's clients.
Able to carry out tasks accurately & reliably within time constraints.
Ability to be persistent and flexible to work in a changing environment
Ability to prioritize and assess customer issues and respond appropriately
Flexibility to work in a changing environment.
Skills Required
Understanding of Payment formatting and understanding of existing cash process
Required skill(s): Excellent PC skills. Numeracy and analytical skills are important attributes.
Required language(s): English , Preferred Language(s) : Chinese
At least 1 year(s) of working experience in the related field is preferred for this position.
Good verbal communication to interact with clients
Excellent telephone manner and skills
Excellent questioning and investigation skills
Business Area/Department
HSBC Securities Services
Academic Qualifications
Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma or Professional Degree in Business Studies/Administration/Management, Economics, Finance/Accountancy/Banking, Commerce or equivalent.
At least a credit in SPM (O’Level) Mathematics
Years of Experience
Approximately 1 years experience working in a daily operations environment preferably with exposure to custody processing.
Type of Opening
Full Time
Location
Cyberjaya & Kuala Lumpur
Job Title
Global Support Executive (Back-end Banking Operations)
Job Description
To continuously provide high quality processing service to achieve maximum customer satisfaction within the specified SLA’s. Responsible for relationship building and resolving customer inquiries in a professional manner (where applicable). Other responsibilities dependent on process assigned to.
Acquire and update knowledge on procedures related to relevant processes
Process work as requested by line management/customer
Ensure that work is completed in accordance with established procedures and standards
Produce MI as required
Identify and escalate potential showstoppers
Works well independently, completes assigned tasks in the established timeframe, completes regular assignments without reminders or additional requests.
Works productively and professionally. Demonstrates ways to improve customer service, increase productivity and increase sales.
Assists line manager/supervisor with managing day-to-day operations and trains peers as needed.
Participates in team meetings, activities, promotes team spirit and cohesiveness.
Demonstrates adherence to Core standards and behaviour
Contribute to the creation of a supportive work environment driven by people centric values
Build professional relationships with colleagues in other areas
Exhibit ownership of the business
Skills Required
Ability to speak and understand English fluently.
Ability to write business letters and reports.
Ability to learn quickly and transfer knowledge appropriately.
Ability to understand and interpret numeric data.
Minimum, basic computer knowledge.
Flexibility to work shifts.
Ability to build rapport with and relate to a wide range of people.
Ability to maintain focus while working with voluminous data.
Ability to multi task.
Good conversational/telephone skills (For Specific Process)
Good typing skills (min 18wpm) (For Specific Process)
Ability to read, write & converse in Mandarin or Cantonese. (For Specific Process)
Possess Insurance certificate or Insurance background/ experience (For Specific Process)
Flexibility to work on different sites.
Business Area/Department
Back-end banking operations and data processing comprising of various business areas, including Payments, General Banking & Services, Risk Advisory, Credit & Risk, Data Entry & Insurance
Supporting various countries such as UK , US, AUSTRALIA, NEW ZEALAND, TAIWAN, HONG KONG, SINGAPORE
Academic Qualifications
Minimum SPM; credits in Mathematics & English (preferable) , STPM, Diploma in Business Admin, Accounting, Finance, International Business etc, & Degree
Years of Experience
2 - 4 years work experience is similar environment would be an added advantage (but not essential)
Type of Experience
Work experience is not essential. Experience not a bar provided aspirations commensurate with the position
School leavers (minimum SPM), fresh graduates and candidates with experience in Customer Service, Back Office Processing, Banking and Financial Services are encouraged to apply!!
Working Hours
Shift Hours (Depending on the country that you will support)
Type of Opening
Full Time
Location
Kuala Lumpur, Malaysia
Job Title
Legal Counsel / Assistant Legal Counsel
Job Description
Provide prompt, practical and commercial legal advice and support to ensure compliance with relevant laws and regulations.
Development of legal database for internal use
Contribute towards coaching and developing fellow team members with the objective of raising and maintaining the profile and effectiveness of the team.
Maintain and develop positive and professional working relationships with legal counsels within the immediate team as well as in the Global Legal Function.
Skills Required
Possess good practical and theoretical knowledge of contract law and its application
Self-sufficient and have excellent judgement and commercial awareness
A confident and clear communicator in English (written and oral)
Possess the ability to prioritise and work under pressure without compromising on quality
A team player
Business Area/Department
Legal Services
Academic Qualifications
A law degree (minimum second lower) from a recognised university
Years of Experience
1- 8 years (post chambering)
Type of Experience
Within a legal firm or in an in-house capacity
Type of Opening
Full Time
Location
Kuala Lumpur, Malaysia
All job above is
24x7 (execept Legal post)
Permanent jobs.
FULL TRAINING will be provided.
example:
Salary : RM1750 - RM2100 (Basic) for Customer Service post - fresh SPM & Diploma holder
Salary : RM1750 - RM2100 (Basic) for Operation post - fresh degree holder
Here is the salary for Call Center. Kindly refer to the table below.
Other allowances
Mandarin language RM 200
Cantonese language RM 200
Contact centre allowance RM100 - RM200 (depending on the complexity of the queue)
Night shift allowance RM250 (for shifts that starts after 8.00pm)
How to apply?
email resume to tly_ivy@yahoo.com
please include info below
Name
IC No
Previous Job salary
Total years of working experience
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